Responsible Gaming
Gambling Should Be Entertainment
Online pokies and casino games should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the odds always favour the house in the long run. Play responsibly, within your means, and always remember that losses are a cost of entertainment.
Age Verification
You must be 18 years of age or older to use online pokie and casino services in New Zealand. If you are under 18, please do not proceed. We take age verification seriously to protect young people from the potential harms of gambling.
Warning Signs of Problem Gambling
If you or someone you know exhibits any of the following signs, problem gambling may be developing. Please seek help:
- Regularly gambling more money or for longer periods than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Feeling anxious or irritable when trying to reduce or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or getting into debt to finance gambling
- Failed attempts to cut back or stop gambling
- Experiencing relationship problems due to gambling habits
- Feeling a need to gamble with increasing amounts for the same effect
Self-Help Tools & Safer Gambling Features
Most reputable online pokie operators in New Zealand offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period
- Session Time Limits: Set automatic reminders or limits on how long you play in one session
- Reality Checks: Regular pop-up notifications reminding you how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
Use these tools to maintain control over your gambling and stay within your entertainment budget.
Support Organizations & Resources
If you or someone you care about needs help with problem gambling, please reach out to one of these trusted organizations:
New Zealand
- Gambling Helpline (Aotearoa Pathways): Free, confidential counselling and support.
www.gamblinghelpline.co.nz | Phone: 0800 654 655 - Problem Gambling Foundation: Information, support, and resources for problem gambling.
www.pgf.nz
International Resources
- GamCare (UK): Support for problem gambling in the UK and online.
www.gamcare.org.uk - GamStop (UK): Free national self-exclusion scheme.
www.gamstop.co.uk - Gambling Help Online (Australia): Counselling and support services.
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada): Resources and support.
www.responsiblegambling.org - National Council on Problem Gambling (USA): Helpline and resources.
www.ncpgambling.org
Need Help?
If you're struggling with gambling or suspect a problem is developing, please reach out for help today. There is no shame in asking for support, and professional counsellors are available to help you regain control. Contact the Gambling Helpline (Aotearoa Pathways) on 0800 654 655 or visit www.gamblinghelpline.co.nz for free, confidential support.
Remember: Gambling should always be fun. If it stops being fun, it's time to seek help.